Refund And Return Policy

At Virtuoso Valley Scholars Hub (VVScholarshub), we strive to provide the best educational experience for our students. We understand that sometimes plans change, and you may need to request a refund. This policy outlines the conditions under which refunds are granted.

Eligibility for Refunds

  1. Course Cancellations: If a course is canceled by VVScholarshub, you will receive a full refund.
  2. Withdrawal Requests: Refunds for course withdrawals are subject to the following conditions:
    • Within 7 Days of Enrollment: Full refund.
    • After 7 Days but Before Course Start: 50% refund.
    • After Course Start: No refund.

Process for Requesting a Refund

  1. Submit a Request: Email your refund request to [your contact email] with your enrollment details and reason for the request.
  2. Review Period: Our team will review your request within 7 business days.
  3. Approval and Processing: If approved, refunds will be processed within 14 business days to the original payment method.

Non-Refundable Items

  • Digital Products: E-books, downloadable materials, and other digital products are non-refundable.
  • Completed Courses: No refunds will be issued for courses that have been completed.

Contact Us

If you have any questions about our refund and returns policy, please contact us at:

Virtuoso Valley Scholars Hub (VV Scholars hub)
vv@vvscholarshub.com

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Contact us at {vv@vvscholarshub.com} for questions related to refunds and returns.

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